Day Services Letter

For the attention of the Head Teacher


Dear Member,


                  Re: April 2023 fares increase and changes to our cancellation policy


Unfortunately, with the ever rising costs of operating Easy Go Community Transport, we are having to increase our fares from 1st April 2023 and make changes to our cancellation policy to reflect this.


The fare will increase from £20.00 to £22.00 per return journey.


Single journeys will be charged at £12.50.


Respite to Millview will be charged £15.00 per Journey.


To reflect the considerable number of cancellations we receive, a cancellation charge will be made for the full journey price of £22.00 or £30.00 for Millview unless 24 hours’ notice is given. Anybody wishing to cancel for Monday must notify us on the Friday before 12 noon. All cancellations must be done via our cancellation line on 0161 419 3580 option 2.


Single journeys cancellations will be charged at £12.50 and £15.00 for Millview


Multiple Journeys


We cannot guarantee your seat will be retained if you cancel consecutive/successive journey’s and it will be offered to a person on our waiting list. To guarantee your place, payment in full is required for the days you would normally travel.


We’ve have always endeavoured to provide safe, efficient and affordable transport for all our users, we hope that these necessary changes do not affect your travel arrangements with us unduly.


Many thanks for your support and cooperation.


Easy Go CT