As well as their Drivers, Passenger Assistants also have shared responsibility in a duty of care of their Passengers.
To enable Passenger Assistants to work effectively, and exercise that duty of care, effective training is required.
An effective, and well-rounded solution to that training need is PATS (The Passenger Assistant Training Scheme), a sister training programme developed from MiDAS for minibus drivers.
With PATS there are many modular training courses available and an organisation would select those which meet the training needs of their Passenger Assistants and Drivers. In the latest round of PATS there are five modules.